Reference

Legal terms before you open an account

5th keeps account terms, privacy choices, cookie controls and payment-record rules in one legal space for India, so you can read the conditions that apply before you open…

India legal termsPrivacy choicesCookie controlsUPI record contextAccount contact paths
5th Legal terms before you open an account
CONTACT ROUTES

Reach us about legal requests

Legal contact works better when your request is specific. Tell us whether you are asking about terms, privacy, cookies, account access, payment records or a dispute…

Email our legal desk Use [email protected] for formal privacy, terms or account-rights requests.
Use account chat If you can sign in, account chat helps us confirm ownership before we discuss…
Send document requests For deletion, correction or access requests, attach only documents that prove identity or account…
DATA HANDLING

How we handle your legal rights

Legal handling is part of the account flow, not a separate file kept out of sight.

Account data

Account data includes your login email, verification status, device signals and wallet history. We use it to run the account, respond to disputes, protect access and meet duties that apply where local law permits.

Cookie choices

Cookies remember session status, language settings and security flags. You can control many cookies through your browser, but required cookies may be needed for login, wallet pages and account-protection checks.

Security checks

Security checks look for unusual sign-ins, repeated failed attempts and risky device changes. If we need to pause access, we use the contact route on file and explain what verification is required.

Retention periods

Retention periods depend on the record type. Payment logs, dispute messages and tax-related entries may be kept longer than general account settings, then removed or reduced when no valid duty remains.

Correction requests

Correction requests are handled by matching your request to account data first. We can update wrong details, but cannot rewrite transaction logs, security events or records needed for an active dispute.

Legal desk

Our legal desk handles privacy questions, terms concerns and data requests. Use the account email where possible, and include dates, transaction references or screenshots only when they help identify the issue.

Legal answers for your account

The questions below cover legal rights, account records and contact routes rather than general play choices. They explain how we treat access, data copies, corrections, cookies, payment records and retention. If your situation involves a court order, regulator request or local-law issue, write to the legal desk with dates and account references so we can assess the request properly and reply through the correct channel.

These terms explain how we run your account where access is allowed. Eligibility, real-money play and certain features depend on local law, and availability may change if the law in your area requires a different approach.

Yes. Write to the legal desk from the email linked on this page or from account chat after signing in. We may ask for verification so the record is sent to the right person.

UPI, Paytm, PhonePe and Google Pay entries help us match deposits, withdrawals, refunds and disputed transactions with your wallet. We keep enough data to answer payment questions and meet legal duties.

You can ask us to correct account details that are wrong or out of date. Some records, such as transaction logs and security checks, may stay unchanged when law or dispute handling requires it.

Cookies help remember login status, language choice and security signals. You can adjust browser settings, but some account pages may not work as intended if required cookies are blocked.

We keep records only for periods linked to account operation, security, disputes, tax or other legal duties. When a record no longer has a valid purpose, we remove it or reduce it.

Use the legal desk email for formal requests and account chat for quick routing. Include your account email, the issue, relevant dates and any payment reference so we can trace the record.